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over half a million happy customers! 🥰
Free US Delivery Over $50

Spend just £10 to get free UK delivery!

Spend just  $10.00  more to qualify for free tracked delivery!

P.S. For a limited time we're offering 20% off by using code SPRING20 at checkout!

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Delivery

We offer different delivery speeds:

UK

  • Fast Delivery - Royal Mail Tracked 48 (2-3 Days) - £3.99
  • Free Fast Delivery - Royal Mail Tracked 48 (2-3 Days) - Spend over £10
  • Fastest Delivery - Royal Mail Tracked 24 (1-2 Days) - £3.99-£4.99

USA

  • Tracked Delivery - Royal Mail International Tracked - (5 Days) - $9.99
  • Free Delivery - Royal Mail International Tracked - (5 Days) - Over $50 Spend

France, Germany, Italy, Spain, Ireland, Netherlands, Austria, Denmark, Poland, Sweden, Czech Republic

  • Free Delivery - Royal Mail International Tracked (2-5 Days) - Over €50 Spend
  • Fastest Delivery - Royal Mail International Expedited (1-2 Days) - €24.99
  • Standard Delivery - Royal Mail International Tracked (2-5 Days) - €6.99

*You may be charged import duties and taxes by your local customs authority when your parcel is received into your country.

Rest of Europe

  • Free Delivery - Royal Mail International Tracked (2-5 Days) - Over €50 Spend
  • Fastest Delivery - Royal Mail International (1-2 Days) - €24.99
  • Standard Delivery - Royal Mail International Tracked (2-5 Days) - €7.99

*You may be charged import duties and taxes by your local customs authority when your parcel is received into your country.

Australia

  • Free Delivery - (5-14 Days) - Over $150 Spend
  • Standard Delivery - $30 (5-14 Days)

    When Will My Order Be Dispatched?

    We aim to dispatch orders within 1-2 working days of receiving your order.

     


     

    Returns

    Need to return an item? Not a problem!

    We accept returns of all items which have not been used. 

    Please contact us via support@shoreusable.com to arrange a return.

    For more information, please visit our Returns FAQ.

    Guarantee

    Returns

    Need to return an item? Not a problem.

    We accept returns of all items which have not been used. 

    Please contact us via support@shoreusable.com to arrange a return. 

    Lifetime Guarantee

    We're extremely confident in our products quality & our aftercare service. Our Lifetime Guarantee which applies to every SHO product is a true representation of this faith.

    Our Lifetime Guarantee is ultimately our promise that if you have a problem with a product we will find a solution for you.

    Our fantastic customers are the most important part of our business and we guarantee we'll be there for you during your journey with us.

    How Long Is "Lifetime"?

    Lifetime refers to the estimated lifetime of the product.

    We estimate our products lifespan as follows:

    • Original 2.0 - 4 years
    • Fortis - 4 years
    • Pacto - 4 years
    • Calix - 4 years
    • Food Flask - 4 years
    • Flexi - 4 years
    • Kids Bottle - 4 years
    • Sports Bottle - 4 years
    • Guzzler - 4 years
    • Accessories - 2 years

    What's Covered?

    Our guarantee covers against manufacturing defects.

    For example:

    • Broken or leaking lids
    • Bottles or flasks which have lost their insulating properties
    • Rattling bottles or flasks

    Is Accidental Damage Or Wear And Tear Covered?

    Unfortunately we cannot cover accidental damage or wear and tear of your SHO products.

    Why Do I Need To Register?

    We need your details to cross register with our records from various sales channels.

    I've Got A Broken Product, How Do I Get Help?

    Easy Peasy. Simply email our lovely team at support@shoreusable.com

    Further Details

    Guarantee claims will only be approved by SHO if the product was purchased from an authorised distributor in brand-new condition. The Lifetime Guarantee only covers manufacturing defects and does not include damage or defects of any SHO product caused by improper use of the product, damage caused by cleaning, disassembly or modifications, or damage or defects caused by wear and tear, abuse, fire or acts of god.

     

    Other customers often add the following:

    SHO Fortis Lids

    Personalise your SHO Fortis with our range of alternative lids. For easy sipping, take a look at our Sipper Lid. If you’re on the go, the Sipper lets you have a nice refreshing drink without having to unscrew the lid each time. Or, if you want something that makes your Fortis easier to handle, the Carrier Lid might be worth adding to your cart!

    P.S. Please note, the sipper lid is not 100% leak proof, please keep your Fortis upright when using the sipper. Heat retention whilst using alternate lids may vary. 

    • 470ml
    • 590ml
    $0.00
    Over 500,000 Happy Customers! ⭐⭐⭐⭐⭐
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