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Delivery

We offer different delivery speeds:

UK

  • Free Delivery - Royal Mail Tracked 48 (2-3 Days)
  • Fastest Delivery - Royal Mail Tracked 24 (1-2 Days) - £1.99 to £2.99

USA

  • Free Delivery - Royal Mail International Tracked - (5 Days)

Germany, France, Ireland, Italy, Spain

  • Free Delivery - Royal Mail International (2-4 Days) - Over €22 Spend
  • Fastest Delivery - Royal Mail International Expedited (1-2 Days) - €16,50
  • Standard Delivery - Royal Mail International (2-4 Days) - €4,50

*You may be charged import duties and taxes by your local customs authority when your parcel is received into your country.

Rest of Europe

  • Free Delivery - Royal Mail International (2-4 Days) - Over €22 Spend
  • Fastest Delivery - Royal Mail International (1-2 Days) - €22,50
  • Standard Delivery - Royal Mail International Tracked (2-4 Days) - €4,50

*You may be charged import duties and taxes by your local customs authority when your parcel is received into your country.

Australia

  • Free Delivery - (5-14 Days) - Over $180 Spend
  • Standard Delivery - $27 (5-14 Days)
  • Fastest Delivery - $45 (1-3 Days)

    When Will My Order Be Dispatched?

    We aim to dispatch orders within 1-2 working days of receiving your order.

    Guarantee

    Returns

    Need to return an item? Not a problem.

    We accept returns of all items which have not been used. 

    Please contact us via support@shonline.co.uk to arrange a return. 

    Lifetime Guarantee

    We're extremely confident in our products quality & our aftercare service. Our Lifetime Guarantee which applies to every SHO product is a true representation of this faith.

    Our Lifetime Guarantee is ultimately our promise that if you have a problem with a product we will find a solution for you.

    Our fantastic customers are the most important part of our business and we guarantee we'll be there for you during your journey with us.

    How Long Is "Lifetime"?

    Lifetime refers to the estimated lifetime of the product.

    We estimate our products lifespan as follows:

    • Original & Original 2.0 - 4 years
    • Fortis - 4 years
    • Pacto - 4 years
    • Calix - 4 years
    • Food Flask - 4 years
    • Accessories - 2 years

    What's Covered?

    Our guarantee covers against manufacturing defects.

    For example:

    • Broken or leaking lids
    • Bottles or flasks which have lost their insulating properties
    • Rattling bottles or flasks

    Is Accidental Damage Or Wear And Tear Covered?

    Unfortunately we cannot cover accidental damage or wear and tear of your SHO products.

    Why Do I Need To Register?

    We need your details to cross register with our records from various sales channels.

    I've Got A Broken Product, How Do I Get Help?

    Easy Peasy. Simply email our lovely team at support@shonline.co.uk

    Further Details

    Guarantee claims will only be approved by SHO if the product was purchased from an authorised distributor in brand-new condition. The Lifetime Guarantee only covers manufacturing defects and does not include damage or defects of any SHO product caused by improper use of the product, damage caused by cleaning, disassembly or modifications, or damage or defects caused by wear and tear, abuse, fire or acts of god.

     

    Don't forget to add...

    SHO Stainless Steel Straw Pack

    SHO Accessory

    £6.99

    SHO Brush

    SHO Accessory

    £6.99

    SHO Original 2.0 Kids

    reusable water bottle

    SHO Original 2.0 Kids

    reusable water bottle

    BRAND NEW - Limited edition artist designed patterns on our Original 2.0 reusable water bottle. Perfect for the little ones in your life!

    Add an additional straw lid for sipping by clicking on the "Lid" tab.

    Please note, you will receive the original lid with the bottle when ordering a straw lid - you'll get both!

    The straw lid is not 100% leak proof, but is spill proof. It is recommended to keep your SHO Bottle upright when using. Heat retention whilst using alternate lids may vary. 

    SHO Original 2.0 Kids

    reusable water bottle

    In stock
    RRP: By buying direct you get the best possible price
    Price:
    Free UK Delivery

    WHY CHOOSE OUR WATER BOTTLE?

    Keeps Water Ice Cold For 24 Hours

    Keeps Tea/Coffee Piping Hot For 12 Hours

    100% Leak Proof & Won't Condensate

    18/8 Stainless Steel & Lifetime Guarantee

    BPA Free & EU Safety Tested

    Over 10% SHO Profits Donated To Charity

    Perfect For
    Little Ones!
    With stunning beautiful artist designs, a sippy straw lid and durable stainless steel construction these bottles are perfect for kids.
    12 Hours Hot &
    24 Hours Cold
    Using SHO Vacuum Technology, this bottle will keep kids drinks cold all day.
    Quality, Safe &
    100% Leak Proof
    The Kids Bottle is crafted from Premium 18/8 (304) Stainless Steel and coated in tough and durable powder coated paint. It is BPA Free, 100% Leak Proof and has been EU Safety Tested. We're so confident in our bottle that it's covered by our SHO Lifetime Guarantee.
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