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Product Specifications

Specs

Cold for 8 Hours

Hot for 4 Hours

Premium 18/8 (304) Stainless Steel

BPA & Phthalate Free

Mug shape

SHO Lifetime Guarantee

Flexi Dimensions

370ml - Diameter: 9cm (12cm including handle) Height: 11.3cm - Weight: 196g

product.guarantee

We offer different delivery speeds:

UK (Mainland)

  • Fast Delivery - Royal Mail Tracked 48 (2-5 Working Days) - £4
  • Free Fast Delivery - Royal Mail Tracked 48 (2-5 Working Days) - Spend over £10
  • Fastest Delivery - Royal Mail Tracked 24 (1-2 Working Days) - £4-£5

USA

  • Tracked Delivery - International Tracked - (5 Days) - $9.99
  • Free Delivery - International Tracked - (5 Days) - Over $50 Spend

France, Germany, Spain, Ireland, Netherlands, Belgium, Czechia, Hungary, Italy, Luxembourg, Poland, Portugal, Slovakia

  • Free Delivery - International Tracked (2-5 Days) - Over €35 Spend
  • Fastest Delivery - International Expedited (1-2 Days) - €24.99
  • Standard Delivery - International Tracked (2-5 Days) - €6.99

*If applicable, in order to make your delivery seamless, you will be charged import duties at checkout.

Rest of Europe

  • Free Delivery - International Tracked (2-5 Days) - Over €50 Spend
  • Fastest Delivery - International (1-2 Days) - €24.99
  • Standard Delivery - International Tracked (2-5 Days) - €7.99

*If applicable, in order to make your delivery seamless, you will be charged import duties at checkout.

When Will My Order Be Dispatched?

We aim to dispatch orders within 1-2 working days of receiving your order.

 

Returns

Need to return an item? Not a problem!

We accept returns of all items within 30 days from purchase, which have not been used 

Please contact us via support@shoreusable.com to arrange a return.

For more information, please visit our Returns FAQ.

Guarantee

Returns

Need to return an item? Not a problem.

We accept returns of all items which have not been used. 

Please contact us via support@shoreusable.com to arrange a return. 

Lifetime Guarantee

We're extremely confident in our products quality & our aftercare service. Our Lifetime Guarantee which applies to every SHO product is a true representation of this faith.

Our Lifetime Guarantee is ultimately our promise that if you have a problem with a product we will find a solution for you.

Our fantastic customers are the most important part of our business and we guarantee we'll be there for you during your journey with us.

How Long Is "Lifetime"?

Lifetime refers to the estimated lifetime of the product.

We estimate our products lifespan as follows:

 

  • Original 2.0 - 4 years
  • Fortis - 4 years
  • Pacto - 4 years
  • Calix - 4 years
  • Food Flask - 4 years
  • Flexi - 4 years
  • Kids Bottle - 4 years
  • Sports Bottle - 4 years
  • Guzzler - 4 years
  • XL Tumbler - 4 years
  • Kids Lunch Bag - 2 years
  • Accessories - 2 years

What's Covered?

Our guarantee covers against manufacturing defects.

For example:

  • Broken or leaking lids
  • Bottles or flasks which have lost their insulating properties
  • Rattling bottles or flasks

Is Accidental Damage Or Wear And Tear Covered?

Unfortunately we cannot cover accidental damage or wear and tear of your SHO products.

Why Do I Need To Register?

We need your details to cross register with our records from various sales channels.

I've Got A Broken Product, How Do I Get Help?

Easy Peasy. Simply email our lovely team at support@shoreusable.com

Further Details

Guarantee claims will only be approved by SHO if the product was purchased from an authorised distributor in brand-new condition. The Lifetime Guarantee only covers manufacturing defects and does not include damage or defects of any SHO product caused by improper use of the product, damage caused by cleaning, disassembly or modifications, or damage or defects caused by wear and tear, abuse, fire or acts of god.

 

Other customers often add the following:

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SHO Flexi

insulated mug

In stock Ready to Ship
/
only 229 left in stock!

SHO Flexi

insulated mug

SHO Flexi

insulated mug

In stock Ready to Ship
ADD Text: +
ADD ArtWork: +

Goes Where Ceramics Can't

Protects Drinks From Pesky Bugs

Easy Carry Handle

The Flexi is our reusable mug. Ideal for keeping your morning tea or coffee hot for hours, or accompanying you on your adventures outdoors.

Available to personalise with a name or message.

Cold for 8 Hours

Hot for 4 Hours

Premium 18/8 (304) Stainless Steel

BPA & Phthalate Free

Easy Carry Handle

SHO Lifetime Guarantee

370ml - 12 x 9 x 11.3cm & 196g

Each Flexi is wrapped in tissue paper and packaged in a recyclable cardboard tube. They make perfect gifts, whether for yourself, a friend or a loved one.

Trusted by Over 1 Million Happy Customers. Here's what they're saying

SHO Flexi

insulated mug

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4 Hours Hot
& 8 Hours Cold
Using SHO Vacuum Technology, this mug will keep your tea or coffee hot for hours. No more coming back to a cold cuppa!
Quality, Safe &
Durable
The Flexi is crafted from Premium 18/8 (304) Stainless Steel and coated in tough and durable powder coated paint. It is BPA Free and has been EU Safety Tested.
Perfect For
Outdoors
Looking for the perfect outdoors or picnic mug? You can take the Flexi anywhere and everywhere.
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